SaaS Sentinel

Legal

Privacy & cookie policy

You can change or withdraw your cookie choices at any time.

Services this site uses

Alongside the cookies listed further down, saassentinel.co.uk uses these services:

Visitor analytics (Lovable)

Our hosting provider's analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. It is recorded for every visitor; it does not read the choice you make in the cookie banner.

Signing in (Google and Microsoft)

Customer accounts sign in with Google or Microsoft. Your name and email address are passed to us by the provider you choose, and your signed-in session is stored in your browser so you stay signed in. Account data is held in our own Supabase database.

Payments (Stripe)

Subscriptions are paid through Stripe, which receives your billing details and may set its own cookies on its checkout pages.

Fonts (Google Fonts)

Our fonts load from Google Fonts, which receives your IP address and browser details when a page loads.

1. Introduction

SystemAssure ITSM Ltd ("we", "us", or "our") operates the website saassentinel.co.uk. This privacy policy explains how we collect, use, and protect your personal data when you visit our website.

2. Data Collection

We collect personal data through cookies and similar technologies when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

3. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to the site owners, and improve the user experience.

4. How We Use Cookies

We use cookies to keep our website working properly and to understand how it is used. We do not use them to personalise content or to deliver advertising.

Functional

Functional cookies are essential for the basic functionality of the website. They enable core features such as page navigation, access to secure areas, and remembering your preferences. The website cannot function properly without these cookies.

NameTypeDomainPlatformExpiresDescriptionData Controller
__cf_bmCookie.saassentinel.co.ukCloudflareLess than a dayCloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.Cloudflare
__cf_bmCookie.filesafe.spaceCloudflareLess than a dayCloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.Cloudflare
g_stateCookiesaassentinel.co.ukGoogle Identity Services6 monthsRecords that the visitor dismissed the Google One Tap sign-in prompt, so it is not shown again.Google

Analytics

No cookies in this category.

Marketing

No cookies in this category.

Personalization

No cookies in this category.

Security

No cookies in this category.

5. How to Manage Cookies

You can manage your cookie preferences through our consent widget. Additionally, most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Cookies

Some cookies on our website are set by third-party services. We do not control these cookies and recommend reviewing the respective privacy policies of these third parties.

7. Legal Basis

We process your personal data based on your consent (Article 6(1)(a) GDPR) for non-essential cookies. Functional cookies are processed based on our legitimate interest (Article 6(1)(f) GDPR) to ensure the proper functioning of our website.

8. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. You also have the right to withdraw consent at any time.

9. Consent Management

You can manage your cookie preferences at any time through our consent widget on saassentinel.co.uk. You can also delete cookies through your browser settings.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

12. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data.

13. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can take appropriate action.

14. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

15. Contact Information

If you have questions about this privacy policy, please contact SystemAssure ITSM Ltd at [email protected].

Address: 9 Clos Pencarreg, Aberaeron, Wales, SA46 0DX

Registration Number: 13867234

Data Protection Officer

You can reach our Data Protection Officer at [email protected].

Last updated: 2026-11-13